Privacy Policy

Privacy Policy

Introduction

Welcome to https://sustainable-collision-center.collision-talk.com (hereinafter referred to as “the Company,” “we,” or “us”). We are dedicated to maintaining a transparent and secure online environment for our users. This Privacy Policy outlines the ways in which we collect, utilize, and safeguard your personal information in adherence to international data protection regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to our website, mobile applications, online services, and products offered through these platforms. It is important to be aware that this Privacy Policy does not extend to external third-party websites, apps, or services accessible via links on our site, which have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines our practices when users:

  1. Utilize our applications and services as authorized users.
  2. Visit our website(s) linked to this Privacy Statement.
  3. Engage with communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data to enhance your user experience and provide tailored services. These include:

  1. Account Information: Details related to your user account creation and maintenance.
  2. Payment Information: Transaction details required for processing payments, including cardholder information (partially or fully encrypted).
  3. Financial Information: Data associated with financial transactions and accounts, ensuring compliance with financial regulations.
  4. Purchase Information: Records of products/services purchased, including quantities, dates, and prices.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information for device recognition and analytics.
  6. Location Data: Geographic data used to provide location-based services or personalized content.
  7. Feedback: User comments, reviews, ratings, and survey responses that help us improve our services.
  8. Social Media Information: Data from social media platforms when users interact with our content or share it, in accordance with each platform’s privacy policies.
  9. Product Information: Details about products viewed, added to carts, or purchased on our e-commerce platform.

We collect this data through direct user input, interactions with our services, and automated technologies like cookies and similar tracking tools. Additionally, we may receive personal data from third parties who assist us in providing services, always adhering to their privacy policies and practices.

Cookies

We utilize cookies and similar technologies for several purposes:

  • Strictly Necessary: These ensure the basic functions of our website, such as enabling user login and navigation.
  • Preference: Remembering user preferences for a personalized experience.
  • Analytics: Tracking site usage to improve performance and user experience.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie settings.

Retention and Deletion

The retention period for personal data is determined by the purpose of its collection and complies with legal requirements. Once the data is no longer needed for these purposes, we delete or anonymize it to protect your privacy.

Security Measures

We implement robust organizational and technical safeguards to secure your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted communication channels and engagement with secure third-party processing partners who adhere to strict data protection standards.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If we learn that we have collected such data by mistake, we will take steps to delete it promptly.

Your Rights (Depending on Your Location)

The privacy rights of our users vary based on their geographical location. Here are some common rights you may have:

  • Access to your personal data and its processing details.
  • Rectification or erasure of inaccurate or incomplete data.
  • Restriction or object to the processing of your data in specific circumstances.
  • Right to data portability, allowing you to transfer data from our systems to others.
  • The right to withdraw consent at any time without affecting the lawfulness of prior data processing.
  • File a complaint or appeal with our privacy team regarding data handling practices.

To exercise these rights or for data-related inquiries, please contact us using the information provided below.

Changes to Policy

We reserve the right to update and modify this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website, and we encourage users to review this page periodically for updates.

Contact Information

For questions regarding this policy, requests to unsubscribe from communications, or data privacy inquiries, please reach out to us: